The Tapo H500 Smart Home Hub serves as the central control for a secure and streamlined smart home ecosystem, emphasizing both extensive storage and unified management. Compatible with up to 64 Tapo Sub-1G switches, sensors, or buttons + 16 Tapo cameras or video doorbells. Sensors can include door sensors, window sensors, motion sensors, and water leak detectors. With no monthly fees, the H500 includes both 16GB of built-in local storage plus support for added storage with no capacity limit via a 2.5'' SATA HDD/SSD (5V power/10W max operating watts, sold separately). The hub includes everything needed to get started: one Tapo H500 unit, four screws for mounting, a 4.9 ft 12V DC power adapter, an RJ45 Ethernet cable, and a quick start guide. Built with a clean, compact design, the hub measures 6.31 x 3.89 x 3.28 inches and weighs 1.3 lbs. It features a range of useful ports and buttons, including 1x USB 2.0 Port, 1x USB Type-C Port, 1x HDMI Port, 1x LAN Port, 1x Power Port, 1x Reset Button, 1x Answer/SYNC Button, 1x Decline/Mute Button, and 1x Volume Down Button. The Tapo H500 supports a wide range of integration options, including compatibility with Assistant, Alexa, and any Matter-compatible controller. For Matter devices that rely on Thread, a separate Thread hub is required. This Matter hub operates reliably in environments ranging from 32°F to 104°F, with humidity levels of 10% to 90% (non-condensing). The hub also meets key security standards of FCC, CE, RoHS, and WEEE, and features 128-bit AES encryption with SSL/TLS and WPA2-PSK/WPA3-Personal protocols for enhanced data protection. The hub also ensures reliable operation through flexible networking options, supporting both Wi-Fi and wired connections through a router, with the latter serving as a dependable backup. Facial Recognition is not available in Illinois and Texas.
Important information
1. 16TB storage capacity is based on the maximum size of HDD/SSD drive that can be used. Actual storage capacity will vary depending on the size and type (HDD or SSD) of the drive selected. Due to system resource allocation, the actual local available storage capacity may be less than 16GB. 2. Up to 4 connected cameras can use 24/7 modes (Continuous Recording for wired models or Continuous Capture for battery models). All additional cameras use motion/event-based clip recording. 3. The AI enhancement currently supports a maximum of 4 cameras simultaneously. 4. Connect up to 64 Tapo lot devices (Tapo sensors, buttons, Sub-1 switches) and 16 Tapo camera/video doorbells. Check Tapo H500 compatibility before connecting products. 5. Matter support applies to specific device types based on the Tapo H500’s compatibility. 6. H500 supports HDMI output that supports up to four combined video streams without individual channel control. 7. Facial recognition is not available in Illinois and Texas.
110dB alarm not only alerts you to detected intruders but can also conveniently act as a chime when connected to Tapo smart doorbells.
When connected to your doorbell or camera, the Tapo H500 lets you talk to visitors using its built-in microphone and speaker.
Connect via 2.4 GHz, 5 GHz Wi-Fi, or Ethernet for a reliableconnection. With local storage, footage stays secure even duringnetwork interruptions.
Expand your monitoring capabilities by connecting the hub to a TV or monitor via the HDMI port for a larger view.
